TABLE OF CONTENTS
Privacy Policy
Your privacy matters to us. This Privacy Policy sets out how Cross Sonic LLC and its affiliates (collectively referred to as "Cross Sonic," "we," "us," or "our") handle your personal information
"Cross Sonic," "we," "us," or "our") handle your personal information.
This policy explains how we collect, use, process, share, and store your personal information when you interact with us — including through our website www.crosssonic.com, our sales and marketing activities, and any other communication channels we use.
The goal of this Privacy Policy is simple: To help you understand what personal information we collect, why we collect it, how we use it, and how we protect it, while informing you about your rights and choices under applicable data protection laws such as GDPR and relevant U.S. Data Protection Regulations.
All personal data is processed in line with this policy and applicable local laws governing data protection in the regions where you reside or interact with us.
About us
Cross Sonic LLC is a technology solutions company headquartered in California, dedicated to driving digital transformation for businesses across the globe.
We specialize in crafting smart, scalable, and innovative software that empowers organizations to grow, adapt, and lead in a connected world. From startups to enterprises, we help clients turn bold ideas into impactful digital experiences.
For this Policy, Cross Sonic acts as the data controller of your personal information as outlined in this document, unless specified otherwise.
More information about our global offices and presence can be found here: https://www.crosssonic.com/contact-us/
Personal Information we collect about you.
At Cross Sonic, we collect only the information necessary to help you use our website, get in touch with us, or access our services. All information gathered is handled responsibly and used strictly in line with this Privacy Policy.
Information You Provide to Us:
When you contact us through our website forms, email, or other communication channels, you may share details such as:
- Your name, phone number, and email address
- Company name and basic business information
- The content of your message or inquiry
If you apply for a position at Cross Sonic, we may also collect details from your application, such as your CV, location, and professional background. You may also provide similar details about someone you wish to refer.
We may occasionally receive information about you from trusted third parties, such as LinkedIn, if you've given them permission to share your details. We recommend reviewing their privacy policies before sharing any personal information on such platforms.
Information Collected Automatically:
When you visit our website, certain information may be collected automatically to improve your browsing experience, including:
- Details about your visits and activity, such as your IP address, geographical location, browser type, and pages viewed
- Information about your device, including the hardware model and operating system version
- Cookies and tracking data — to learn more about how we use cookies and how to manage your preferences, please see the Cookies section below.
Simply Put, We May Collect the Following Information:
To make your experience smoother and our communication more effective, we may collect the following details when you interact with Cross Sonic:
- Your full name
- Your email address
- Your phone number
- Your geographical location
- Your designation or job title
- Your company name
- Your company location
- Your LinkedIn profile (if shared)
- The fact that you have visited our website
- The website or source that referred you to ours
- Whether you have downloaded any marketing materials from our website
How long is your information kept for?
We only keep your personal information for as long as it's needed — either to fulfill the purpose for which it was collected or to meet legal or regulatory requirements. Once that purpose no longer exists, we securely delete your data.
What does that mean?
- We'll always delete your data upon your request, unless legal obligations require us to keep it.
- If we're legally required to retain certain information, we'll inform you about it clearly.
- We never store your data indefinitely.
- If we process your data based on legitimate interest (for example, while in a business relationship), we'll retain it only for as long as that relationship exists.
- If no business relationship begins, your data may be stored for a limited time (up to one year) for internal analysis purposes — after which it will be deleted automatically, as we consider older data to be outdated.
Where is your data processed?
Cross Sonic LLC is a Limited Liability Company headquartered in California, USA. For the purposes of this Privacy Policy, Cross Sonic acts as the data controller of your personal information, unless stated otherwise.
Your information may be processed in locations where we, our affiliates, or our trusted partners operate — always in accordance with applicable data protection laws. You can find more information about our global offices here: https://www.crosssonic.com/contact-us/
Do we profile you?
We only conduct profiling or data segmentation if you have explicitly given consent to receive marketing materials or personalized communication from us. Any profiling we perform is done solely to provide you with more relevant information about our products, services, or updates — and always in compliance with this Privacy Policy.
Is your data secured?
At Cross Sonic, safeguarding your information is one of our highest priorities. We are ISO 27001 certified, which means we follow globally recognized standards for information security management. We take all appropriate technical and organizational measures to keep your data safe and compliant with GDPR and other applicable data protection laws.
Here's how we ensure your data remains secure:
- All our employees, partners, and consultants are bound by strict confidentiality agreements (NDAs) and can only process data for purposes defined in this Policy.
- We enforce a company-wide Information Security Policy, mandatory for all employees, contractors, and consultants.
- Our security practices are reviewed and approved annually by executive management to ensure they stay up to date.
- The policy covers all information assets — including electronic data, software, hardware, and physical documents.
- All employees undergo mandatory privacy and security training.
- Our servers, systems, and network devices are regularly updated with the latest antivirus and anti-malware protection.
- Strong authentication and access controls are maintained to prevent unauthorized access.
- We continuously monitor and analyze emerging threats, vulnerabilities, and real-world attacks to strengthen our defenses.
- Regular risk assessments are conducted each year to ensure continued protection and compliance.
Your trust matters to us — and we are fully committed to maintaining the confidentiality, integrity, and availability of your information at all times.
Legal Disclaimer
In certain circumstances, Cross Sonic may be required to disclose personal data in response to lawful requests by public authorities. This includes situations involving national security, law enforcement, or other legal obligations that require our cooperation.
We may also share your personal information when required by law, for example, to comply with a subpoena, court order, or government request.
In cases such as mergers, acquisitions, divestitures, or asset sales, your data may be transferred to the acquiring organization but only if that organization agrees to uphold the same level of protection outlined in this Privacy Policy.
Additionally, we may disclose your information in good faith when such action is necessary to:
- Protect our legal rights and property
- Safeguard your safety or the safety of others
- Prevent or investigate fraud or other illegal activities
- Respond to lawful government or regulatory requests
At Cross Sonic, we are committed to handling all disclosures with transparency and only to the extent strictly required by law.
Questions or Concerns?
If you have any questions about this Privacy Policy or how we handle your data, reach out to us anytime at info@crosssonic.com.
